Bilingual Assistant Property Manager

2 days ago


Houston, Texas, United States ASAP Personnel Full time
Job Overview

We are seeking a highly skilled and bilingual Assistant Property Manager to join our team at ASAP Personnel. This role will be responsible for leasing and administrative tasks, ensuring a seamless experience for our residents and clients.

Key Responsibilities
  • Demonstrate and apply product knowledge to clients' needs, effectively closing sales and ensuring a positive customer experience.
  • Record all visits promptly on appropriate reports and facilitate the completion of applications and deposits in accordance with company procedures and Fair Housing requirements.
  • Update availability reports and process applications for approvals, including credit checks and rental history.
  • Ensure apartments are move-in ready on agreed dates and orient new residents to the community.
  • Monitor lease renewals, distribute renewal notices, and handle community-issued notices.
  • Represent the company in a professional manner and maintain accurate monthly commission sheets for bonus purposes.
  • Assume Community Manager's duties/authority in the absence of immediate supervisor and provide general clerical assistance to the community office.
Requirements
  • High School Diploma or equivalent; some college preferred.
  • Minimum one year of customer service-related experience and one year of apartment leasing experience or a combination of accounting skills/education with customer service experience.
  • Strong attention to detail and sales ability.
  • National Apartment Leasing Professional (NALP) preferred.
  • Fair Housing Certification and willingness to obtain prior to interacting with prospective residents.
  • OSHA laws and regulations, willingness to obtain within six months.
  • Strong oral and written communication skills.
  • Competence in operating office equipment and software, including Microsoft Office.
  • Positive attitude, ability to work a flexible schedule, and maintain a professional appearance.
  • Compliance with employee handbook expectations.
  • Ability to handle customer concerns effectively.


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