Customer Service Representative

3 days ago


Kalamazoo, Michigan, United States Metro Toyota Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed performance metrics and standards for customer satisfaction and sales
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to work a variety of shifts, including weekends and holidays
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Metro Toyota is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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