Business Development Representative
1 week ago
As a Business Development Representative at Highland Direct, you will play a vital role in connecting our clients with the resources and training they need to achieve their career goals. With comprehensive, hands-on training across all divisions of our company, including customer service, account support, and business-to-business sales, you will be equipped with the skills and knowledge necessary to excel in this dynamic role.
Key Responsibilities:- Client Relationship Building: Build and maintain strong client relationships by delivering outstanding customer service and promoting AT&T products to local businesses.
- Product Knowledge: Develop a deep understanding of client products and services to effectively educate and advise customers on their benefits.
- Account Management: Serve as the primary contact for both new and existing clients, addressing their needs and ensuring a seamless experience.
- Troubleshooting: Troubleshoot and resolve client account issues, offering solutions that meet their business objectives.
- Upselling and Cross-Selling: Handle customer account maintenance requests and upsell relevant products to enhance client value.
- Business Advice: Provide insightful business advice and recommendations to clients for improving their operations.
- Client Retention: Retain client business by identifying challenges and providing timely resolutions.
- Collaboration: Collaborate with the sales team to suggest improvements that increase sales and customer satisfaction.
- Strong Communication Skills: Strong customer service, sales, and training skills.
- Organizational Skills: Excellent organizational skills with the ability to multitask effectively.
- Professionalism: Professional communication skills, capable of interacting with all levels of management.
- Adaptability: Flexibility to adapt in a fast-paced, evolving work environment.
- Independence: Ability to work independently and demonstrate a self-starting attitude.
About the Role: This is an entry-level position, and you will have the opportunity to gain a full understanding of our business operations before taking on leadership responsibilities. We are committed to helping you grow and develop your skills, and we offer a competitive salary and benefits package.
Estimated Salary: $50,000 per year
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