Insurance Policy Advisor

2 days ago


University Place, Washington, United States State Farm Insurance Full time
Job Overview
In this role, you will provide exceptional customer service and support to policyholders, helping them navigate their insurance policies and resolve any issues they may have. As a Customer Service Representative at State Farm Insurance, you will be the face of our company, ensuring that every interaction is professional, friendly, and resolutions-driven.

About the Role
$54,000 - $70,000 per year (estimated salary range)
We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will work closely with policyholders, answering their questions, addressing their concerns, and providing timely solutions to their problems.

Key Responsibilities
• Assist customers with inquiries, complaints, and policy changes
• Provide accurate and timely information regarding insurance products and services
• Process policy applications, renewals, and cancellations
• Handle billing and payment inquiries
• Resolve customer issues and complaints in a professional and efficient manner
• Collaborate with team members to ensure customer satisfaction
• Maintain accurate customer records and update information as needed

What We Offer
• Competitive salary and benefits package
• Ongoing training and development opportunities
• Collaborative and dynamic work environment
• Opportunity to work with a leading insurance company

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