Retail Store Manager

5 days ago


San Diego California, United States Road Runner Sports Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Road Runner Sports. As a key member of our management team, you will be responsible for leading and developing a high-performing sales floor team, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Lead and develop a high-performing sales floor team, focusing on sales growth, customer satisfaction, and employee engagement.
  • Monitor and manage store inventory, processes, and operations to ensure efficient and effective store management.
  • Coach and develop Inventory Support Specialists to ensure accuracy and timeliness in inventory management.
  • Oversee the Finish Line checkout process, ensuring every customer is aware of our VIP program's benefits.
  • Develop and implement monthly merchandise plans and plan-o-grams to ensure a consistent product story within our stores.
  • Prepare and conduct pre-race meetings to prepare team members for the day's events.
  • Participate in ongoing leadership training to enhance skills and knowledge.
  • Inspire and motivate team members with a positive attitude and high energy.
Requirements
  • Minimum 3 years of retail/consumer sales experience, including 2 years in a supervisory or management role.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
What We Offer
  • A competitive salary, with a quarterly bonus for store performance.
  • A comprehensive benefits package, including vacation, sick time, medical, dental, and 401k.
  • Extensive training and development opportunities, to enhance skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading retailer in the sports industry, with a strong commitment to customer satisfaction and employee engagement.


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