Client Relationship Manager

6 days ago


Virginia Beach, Virginia, United States The Joint Chiropractic Full time

The Joint Chiropractic seeks a driven and goal-oriented Front Desk Coordinator to join our team. This is an exciting opportunity to advance your career in the health and wellness industry.

Job Overview

This role will involve working closely with patients, providing exceptional customer service, and promoting our services to achieve sales goals. The ideal candidate will be proactive, self-motivated, and have a passion for health and wellness.

About the Role

We are looking for a highly organized individual who can manage multiple tasks efficiently. The successful candidate will have strong communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key responsibilities include:

  • Providing world-class service to every patient, ensuring their needs are met, and exceeding expectations.
  • Greeting members and patients upon arrival, checking them in for appointments, and answering phone calls.
  • Re-engaging inactive members, staying up-to-date on membership options, packages, and promotions.
  • Recognizing and supporting team goals, maintaining positive relationships with team members, and contributing to a cohesive team environment.

In addition, the successful candidate will be responsible for maintaining the cleanliness of the clinic and organization of the workspace.

Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent (GED).
  • Previous sales experience, preferably in the health and wellness industry.
  • Strong phone and computer skills, including proficiency in point-of-sale software.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Able to stand and/or sit for long periods of time and lift up to 50 pounds.
  • Willingness to learn and grow, with a positive attitude and commitment to upholding The Joint Chiropractic's core values.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary, estimated at $45,000 - $60,000 per year, depending on experience and location.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development, with ongoing training and support.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A chance to make a real difference in people's lives, promoting health and wellness in our communities.


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