Client Relationship Manager

1 week ago


Wichita Falls, Texas, United States City Wide Facility Solutions Full time

City Wide Facility Solutions - Account Manager/Facility Solutions Manager

City Wide Facility Solutions is seeking a seasoned Account Manager/Facility Solutions Manager for their Franchise operations. This role is ideal for individuals with a proven history in maintaining client relationships and driving sales growth.

Key Responsibilities

  • Oversee and nurture client relationships, focusing on retention and growth
  • Develop and implement tailored service strategies for each client
  • Negotiate contracts for additional services with clients
  • Manage Contractors to ensure adherence to client specifications
  • Conduct regular inspections to guarantee high quality and client satisfaction
  • Collaborate with Night Managers to effectively execute client strategies
  • Maintain clear communication with clients, Contractors, and internal teams

Qualifications

  • 3-5 years of experience in sales and management within the building maintenance sector or a related field
  • Demonstrated success in client retention
  • Detail-oriented with strong follow-through capabilities
  • Excellent communication skills
  • Proficient in Microsoft Office and CRM systems
  • Willingness to travel to client sites as needed

Benefits Offered

  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Savings Plan (401K & IRA)
  • Life Insurance Options (Basic, Voluntary & AD&D)
  • Generous Paid Time Off (Vacation & Public Holidays)
  • Opportunities for Training & Development


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