Client Relationship Manager
1 week ago
City Wide Facility Solutions - Client Relationship Manager
City Wide Facility Solutions is seeking a skilled Client Relationship Manager for their Franchise operations. This role is ideal for individuals with a proven history in maintaining client partnerships and driving sales growth.
Key Responsibilities
- Oversee and nurture client relationships, focusing on retention and growth
- Develop and implement tailored service strategies for each client
- Negotiate service agreements and additional offerings with clients
- Manage Contractors to ensure adherence to client specifications
- Conduct regular inspections to guarantee high quality and client satisfaction
- Collaborate with Night Managers to effectively execute client strategies
- Maintain clear communication with clients, Contractors, and internal teams
Qualifications
- 3-5 years of experience in sales and management within the building maintenance or related industry
- Demonstrated success in client retention and satisfaction
- Detail-oriented with strong organizational skills
- Excellent verbal and written communication abilities
- Proficient in Microsoft Office Suite and CRM software
- Willingness to travel to client sites as needed
Benefits Offered
- Comprehensive Health Care Plan (Medical, Dental & Vision)
- Retirement Savings Plan (401K & IRA)
- Life Insurance Options (Basic, Voluntary & AD&D)
- Generous Paid Time Off (Vacation & Public Holidays)
- Opportunities for Training & Professional Development
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