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Customer Service Ambassador

2 months ago

Cottonwood, Alabama, United States The Crossing at Big Creek Full time
Job Summary

We are seeking a highly skilled and dedicated Customer Service Ambassador to join our team at The Crossing at Big Creek. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Guest Relations: Build and maintain strong relationships with our guests, responding to their needs and concerns in a timely and professional manner.
  • Communication: Effectively communicate with guests, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Troubleshoot and resolve guest complaints in a fair and efficient manner.
  • Team Collaboration: Work closely with other departments to ensure that guest needs are met and exceeded.
  • Administrative Tasks: Perform data entry, research, and other administrative tasks as required to support the team.
Requirements
  • Education: High School Diploma or Equivalent
  • Experience: Previous customer service experience in a fast-paced environment
  • Skills: Excellent communication and problem-solving skills, ability to work in a team environment
Benefits
  • Competitive Pay: $14.00/hour, with opportunities for advancement
  • Benefits Package: 50% company-paid medical, employee-paid dental and vision, paid time off, and healthcare reimbursement fund
  • Professional Development: Opportunities for training and professional growth