Customer Service Representative

4 weeks ago


Cottonwood, Arizona, United States U-Haul Full time

Are you passionate about delivering exceptional customer service? U-Haul is seeking a skilled Storage Customer Service Representative to join our team.

As a Storage Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive top-notch support and assistance. Your primary responsibilities will include:

  • Supporting the site manager with facility operations
  • Answering phone inquiries from active and prospective customers
  • Showing storage units, explaining rental agreements, and preparing contracts
  • Ensuring vacant storage units are clean, dry, secure, and available for new customers

Additionally, you will have the opportunity to work with a dynamic team, utilizing up-to-date technology to dispatch and return equipment. If you're a motivated and friendly individual who thrives in a fast-paced environment, we encourage you to apply.

As a Storage Customer Service Representative, you will enjoy a range of benefits, including:

  • A $300 cash bonus upon completion of U-Haul's 1-2-3 Punch Certification Program
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Paid holidays, vacation, and sick days (if eligible)
  • MetLaw Legal program
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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