HOA General Manager

3 days ago


San Diego, California, United States FirstService Residential Full time
Job Overview

The General Manager – High Rise is responsible for ensuring the smooth operation of the Association, adhering to governing documents, Board policies, and applicable regulations. This role requires strong leadership and communication skills, with a focus on building relationships with the Board, committees, and residents.

Key Responsibilities
  • Acquire a thorough understanding of Community governing documents and ensure compliance.
  • Develop and implement effective staffing plans, including recruitment, training, and supervision of building staff.
  • Ensure timely and accurate maintenance of building systems, common areas, and amenities.
  • Manage vendor relationships and ensure compliance with service contracts.
  • Prepare and present financial reports, including monthly financial statements and annual budget drafts.
  • Lead the Board in developing short-term and long-range plans, and implement recommendations for specific action plans.
  • Administer the Annual Election and meeting, and ensure compliance with regulatory requirements.
Requirements
  • Excellent general math skills and strong user of Microsoft Office tools.
  • Strong written and verbal communication skills, with the ability to anticipate issues and drive for mutually satisfactory resolution.
  • Understand the role and purpose of a homeowner's association and is familiar with HOA rules and guidelines, facility maintenance, association governing documents, and financial statements and budgets.
  • Service-oriented mindset, with multi-tasking abilities and a flexible, resilient attitude.
About Us

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.


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