Patient Service Ambassador
3 hours ago
Job Summary
The Guest Experience Specialist plays a vital role in providing exceptional service to patients and visitors at Spartanburg Regional Healthcare System. This position is responsible for ensuring a positive experience for all guests, from initial contact to departure.
Key Responsibilities
- Provide courteous and efficient service to patients and visitors
- Assist with wayfinding and navigation within the facility
- Respond to guest inquiries and concerns in a timely and professional manner
- Collaborate with hospital staff to ensure seamless guest experience
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required
About Us
Spartanburg Regional Healthcare System is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service.
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