Patient Service Ambassador

4 weeks ago


Spartanburg, South Carolina, United States Spartanburg Regional Healthcare System Full time

Job Summary

The Guest Experience Specialist plays a vital role in providing exceptional service to patients and visitors at Spartanburg Regional Healthcare System. This position is responsible for ensuring a positive experience for all guests, from initial contact to departure.

Key Responsibilities

  • Provide courteous and efficient service to patients and visitors
  • Assist with wayfinding and navigation within the facility
  • Respond to guest inquiries and concerns in a timely and professional manner
  • Collaborate with hospital staff to ensure seamless guest experience

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • High school diploma or equivalent required

About Us

Spartanburg Regional Healthcare System is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service.



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