Junior Service Advisor

2 weeks ago


Madison, New Jersey, United States Madison Honda Full time
Job Overview

The Junior Service Advisor role at Madison Honda is an exciting opportunity for individuals to develop their skills and knowledge in the automotive industry.

As a Junior Service Advisor, you will assist the Service Advisors in daily tasks that aim to improve the flow and productivity of the service lane.

Key Responsibilities:
  • Invoicing repair orders
  • Performing 'Active Deliveries' to review the Multi Point Inspection and answer customer questions
  • Cashiering and handling loaner vehicle agreement write-ups
  • Answering incoming phone calls and making appointments
  • Filing and other administrative tasks

During downtime, you will have the opportunity to participate in extensive cross-training to become more familiar with the full role of the Service Advisor, including the customer write-up process and recommending maintenance and repairs to increase gross profit.

Requirements:
  • No previous automotive background is required, although it is helpful
  • Strong people and team-oriented skills
  • Flexibility to work multiple weekday shifts and weekends, including Sundays

This role provides a great opportunity to grow and develop your skills, with the potential to move into the Service Advisor role in the future.



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