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Communications Specialist

2 months ago

Dayton Ohio, United States Kettering Health Full time
About the Role

We are seeking a highly skilled Communications Specialist to join our team at Kettering Health. As a key member of our Communications Center, you will play a vital role in coordinating and directing EMS crews, monitoring crew locations, and distributing calls appropriately for Kettering Transportation Services.

Key Responsibilities
  • Coordinate and direct EMS crews to ensure efficient and effective response to emergencies
  • Monitor crew locations and distribute calls accordingly
  • Triangulate and prioritize EMS response procedures to illnesses or injuries
  • Display a working knowledge of service areas, including facility locations, municipal regulations, local procedures, and geography
  • Handle multiple tasks simultaneously while maintaining strict confidentiality in accordance with HIPAA regulations and sensitive company and employee information
Requirements
  • High School diploma or GED
  • Medical terminology, preferred
  • Ambulance billing/revenue cycle experience, preferred
  • EMS/private transport experience, preferred
About Kettering Health

Kettering Health is a not-for-profit system of 13 medical centers and over 120 outpatient facilities serving southwest Ohio. We are committed to transforming the healthcare experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of healthcare professionals, or serving others through international outreach.