Customer Service Representative

2 weeks ago


Boise, Idaho, United States Intuitive Surgical Full time
Customer Support & Training Role

We are seeking a highly skilled and experienced professional to join our team as a Customer Support & Training Specialist. In this role, you will be responsible for creating and delivering training materials, developing impactful training modules, and providing exceptional customer support.

Key Responsibilities:

  • Develop and deliver training programs for internal and external customers
  • Collaborate with cross-functional teams to create training materials and resources
  • Provide exceptional customer support and resolve issues in a timely and professional manner
  • Conduct training sessions and workshops to educate customers on our products and services
  • Continuously evaluate and improve training programs to ensure they meet customer needs

Requirements:

  • Proven experience in customer support and training
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in training delivery and facilitation

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the medical technology industry


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