Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced professional to join our team as a Customer Support & Training Specialist. In this role, you will be responsible for creating and delivering training materials, developing impactful training modules, and providing exceptional customer support.
Key Responsibilities:
- Develop and deliver training programs for internal and external customers
- Collaborate with cross-functional teams to create training materials and resources
- Provide exceptional customer support and resolve issues in a timely and professional manner
- Conduct training sessions and workshops to educate customers on our products and services
- Continuously evaluate and improve training programs to ensure they meet customer needs
Requirements:
- Proven experience in customer support and training
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficiency in training delivery and facilitation
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a leading company in the medical technology industry
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