Sales Operations Coordinator

2 weeks ago


Seattle, Washington, United States Aqua Star Full time
Job Overview

Compensation: $50,000 - $60,000 based on experience

Work Environment: Seattle, WA. Full-time in office

Reporting Structure: Reports to Senior VP Sales & Marketing

Company Overview:

Aqua Star is a leading American seafood enterprise based in Seattle, Washington. Established in 1990 by industry experts who continue to oversee operations, we are part of a larger family of companies recognized as one of the largest seafood providers globally.

Role Summary:

The Sales Support Specialist, under the guidance of the Executive VP of Sales & Marketing, will play a crucial role in facilitating sales operations by effectively managing order processing from the initial customer purchase order to the successful delivery of products. This position is pivotal in fostering positive customer interactions, ensuring precise order entry, and timely deliveries, thereby strengthening the relationship between Aqua Star and its clientele.

Key Responsibilities:

  • Order Management: Process customer purchase orders, confirm pricing and product availability, and ensure timely delivery.
  • Effective Communication: Demonstrate strong communication skills with both team members and customers, resolving issues as they arise.
  • Customer Engagement: Collaborate closely with the sales team to address inquiries and resolve challenges in a professional manner.
  • Sample Coordination: Prepare and dispatch customer samples as per specifications and maintain records of samples sent.
  • Product Expertise: Acquire and maintain comprehensive knowledge of our product offerings.

Qualifications:

  • Proficient administrative and organizational skills with a keen eye for detail.
  • Experience in customer service within an office environment is preferred.
  • Exceptional customer service orientation with a proactive attitude.
  • Strong analytical and problem-solving abilities.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Experience in the seafood industry is advantageous, but a willingness to learn is essential.
  • Able to manage multiple tasks and work effectively under pressure.

Educational Background:

  • A college degree is highly preferred.


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