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Customer Service Representative

1 month ago


Nashville, Tennessee, United States Wise Staffing Full time
Customer Service Representative

Wise Staffing is seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing timely and effective support to our valued customers.

Key Responsibilities:
  • Respond promptly to customer inquiries via email with accuracy and professionalism.
  • Perform data entry tasks with precision and attention to detail.
  • Manage a high volume of emails efficiently to ensure timely responses.
  • Collaborate with team members to address complex customer issues and escalate as needed.
  • Maintain comprehensive records of customer interactions and transactions.
Requirements:
  • Proven experience in customer service or a related field.
  • Excellent written communication skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong problem-solving skills and a customer-focused mindset.
  • Proficiency in data entry and email management tools.
Benefits:
  • Competitive hourly rate of $24.
  • Comprehensive training and ongoing support provided.
  • Opportunity for career growth and advancement within the company.
  • Join a vibrant and inclusive team culture where your contributions are valued and recognized.