Customer Service Representative

4 weeks ago


Hauppauge, New York, United States LHH Recruitment Solutions Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a dedicated and motivated Customer Service Representative to provide exceptional customer service and support to our clients in a high-volume environment.

Key Responsibilities:
- Answer incoming calls promptly and professionally.
- Provide accurate information and assistance to customers.
- De-escalate and resolve customer complaints and issues effectively.
- Maintain a positive and helpful demeanor at all times.
- Document all interactions and maintain accurate records.

Requirements:
- Previous experience in a call center or similar role is required.
- Proven ability to work full time onsite and adapt to a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to handle high call volumes with professionalism and efficiency.
- Experience in conflict resolution and de-escalation techniques.
- Detail-oriented with strong organizational skills.

What We Offer:
- Competitive hourly rate of $24.00 to $25.00 per hour.
- Great benefits package, including medical, dental, vision, and 401K.
- Opportunity to work with a dynamic and supportive team.

About Us:
LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

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