Child Support Case Processing Specialist
4 weeks ago
Job Summary:
This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem-solving, this may be the position for you.
Key Responsibilities:
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Requirements:
- 2 years of experience processing information using a computer system
- 2 years of experience conducting research and analyzing information to make decisions
- 2 years of experience communicating with others to gather information
Preferred Qualifications:
- Experience with negotiation techniques in a business setting
Benefits:
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- Paid parental leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
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