Child Support Case Processing Specialist

6 days ago


Tallahassee, Florida, United States State of Florida Full time
Job Summary:

This position performs critical customer support for child support cases, requiring strong analytical and problem-solving skills. The ideal candidate will have experience working with computer systems, conducting research, and communicating effectively with others.

Key Responsibilities:

Initiating and responding to requests
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Interacting with legal services providers, other states, employers, and other business partners

Requirements:

2 years of experience processing information using a computer system
2 years of experience conducting research and analyzing information to make decisions
2 years of experience communicating with others to gather information

Preferred Qualifications:

Experience with negotiation techniques in a business setting

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).

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