Customer Service Representative

2 days ago


Fort Worth, Texas, United States Rent-A-Center Full time
Job Title: Customer Account Representative

At Rent-A-Center, we're committed to creating a diverse and inclusive work environment where our customers can thrive. As a Customer Account Representative, you'll play a vital role in providing exceptional customer experiences and making a meaningful impact in our customers' lives.

Key Responsibilities:
  • Provide top-notch customer service through white glove service with a servant's heart in our stores and in customers' homes.
  • Deliveries & Pickups: Safely load and unload products, while following all handling and transportation procedures, and keeping vehicles clean and properly maintained.
  • Merchandising: Maintain an inviting store with organized product and cleanliness, with both customers and fellow coworkers in mind.
Requirements:
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Valid state driver's license and good driving record.
  • Ability to lift and move product such as furniture, electronics, and appliances.
  • Great communication and customer service skills.
Preferred Traits:
  • A desire to improve our customers' lives.
  • A hunger to learn the business.
  • Grit and determination.
Physical Demands:

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.

Expected Hours of Work:

This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.



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