Patient Services Team Lead

3 weeks ago


Phoenix, Arizona, United States Sonora Quest Full time
Job Summary

As a Patient Services Team Lead, you will be responsible for overseeing the daily operations of the clinical laboratory, ensuring that all tests are performed accurately and efficiently. You will be the primary point of contact for laboratory staff, patients, and external customers, providing guidance and support as needed.

Key Responsibilities
  • Supervise and coordinate the work of laboratory staff, ensuring that all tasks are completed to the highest standard.
  • Develop and implement policies and procedures to improve laboratory efficiency and quality.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Provide training and development opportunities for laboratory staff to enhance their skills and knowledge.
  • Monitor and analyze laboratory data to identify trends and areas for improvement.
Requirements
  • 2+ years of experience in a clinical laboratory setting.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of laboratory regulations and standards.
  • Ability to analyze data and make informed decisions.
Preferred Qualifications
  • Experience in a supervisory or management role.
  • Certification in a relevant field (e.g. phlebotomy, laboratory management).
  • Knowledge of laboratory information systems and software.


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