Patient Services Team Lead

4 weeks ago


Phoenix, Arizona, United States Sonora Quest Laboratories Full time
Job Summary

As a Patient Services Team Lead, you will be responsible for overseeing the daily operations of the clinical laboratory, ensuring that all tasks are completed efficiently and effectively. You will work closely with the team to identify areas for improvement and implement changes to enhance patient care and laboratory operations.

Key Responsibilities
  • Lead and manage a team of phlebotomists and laboratory staff to ensure smooth laboratory operations.
  • Develop and implement processes to improve patient care and laboratory efficiency.
  • Collaborate with supervisors and managers to identify areas for improvement and implement changes.
  • Provide coaching and training to staff to enhance their skills and knowledge.
  • Monitor and report on laboratory metrics and quality indicators.

Requirements
  • 2+ years of experience in a clinical laboratory setting.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of laboratory operations and patient care.

Preferred Qualifications
  • Previous management experience.
  • National phlebotomy certification.

Why Join Our Team?

At Sonora Quest Laboratories, we are committed to providing exceptional patient care and laboratory services. As a Patient Services Team Lead, you will have the opportunity to work with a talented team of professionals who share your passion for delivering high-quality care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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