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Onsite Property Manager

2 months ago


Los Angeles, California, United States Altman Apartments LLC Full time
Job Summary

This part-time Onsite Manager position is responsible for maintaining a high standard of cleanliness, promoting a feeling of general safety, security, and pride of ownership to the community.

Key Responsibilities
  • Community Relations
    • Maintain good rapport with all community members.
    • Ensure a professional and ethical character at all times.
    • Maintain frequent and consistent communications with management.
    • Be available to answer and return phone calls and emails with tenants, vendors, and supervisors.
    • Enforce community rules and regulations.
    • Monitor video surveillance cameras where applicable.
    • Provide 24-hour notices to tenants at the request of management.
    • Troubleshoot in off-hour emergency situations.
  • Facility Cleaning
    • Report on the cleanliness of all community areas, including entrances and patios.
    • Report on the cleanliness of hallways and staircases.
    • Ensure community trash is disposed of properly in large waste bins in the parking lot.
    • Keep laundry rooms, storage areas, and surrounding areas free and clear of clutter or trash.
    • Maintain the building trash area in proper condition.
    • Report tenants to supervisors who are not following community rules of cleanliness.
    • Communicate with supervisors when cleaning or other supplies are needed.
  • Record Keeping
    • Input new work orders to AppFolio with details and notes.
    • Input notes to tenant files in AppFolio for every significant tenant interaction.
    • Check emails daily and respond within 24 hours.
    • Submit weekly timecards by the due date.
    • Submit mileage or expense reimbursements by the due date.
    • Submit time-off requests in a timely fashion.
  • Facility Maintenance
    • Keep keys organized and easily accessible at all times.
    • Report work orders for light bulb or light fixture replacements.
    • Report work orders for smoke detector or carbon monoxide detector issues.
    • Report work orders for any vandalism or graffiti.
    • Meet third-party vendors and contractors as necessary to provide access to the building and answer questions.
    • Keep accurate and organized records of vendor visits and property activity.
  • Qualifications
    • Ability to communicate effectively with all tenants and management.
    • Customer service-oriented attitude.
    • Position may be flexible for full-time or part-time situations.
    • Ability to learn and become proficient with critical company software applications, including AppFolio.
  • Compensation
    • Full apartment license fee.
    • Additional part-time hourly compensation of $20.00 paid bi-weekly for hours worked over the license fee amount through payroll.
    • Reimbursement for mileage based on actual mileage and State of CA reimbursement guidelines.
    • Use of company-issued tablet.
    • Use of company-issued internet-enabled cellular phone.
    • All supplies provided by management.