Multifamily Property Operations Manager

4 weeks ago

Los Angeles, California, United States Moss & Company Property Management Full time

Moss & Company Property Management is seeking a skilled Property Manager to oversee the daily operations of residential/multifamily properties in the Greater Los Angeles area.

The ideal candidate will be responsible for maximizing rent growth while reducing expenses, managing tenant relationships, and ensuring efficient day-to-day operations while adhering to local, state, and federal regulations.

Key Responsibilities:

  • Tenant Relations: Handle tenant inquiries, complaints, and service requests in a timely manner. Coordinate and perform move-ins, move-outs, renewals, and property inspections. Enforce lease terms, including rent collection and addressing residents' concerns and property needs.
  • Property Maintenance & Operations: Oversee property upkeep, including building inspections and preventative maintenance recommendations. Schedule and supervise maintenance, repairs, and vendor services. Ensure compliance with safety regulations and standards.
  • Financial Management: Control expenses to meet financial goals. Monitor rent collections, accounts receivable, and delinquency reports. Approve invoices to ensure timely payment of property-related expenses. Provide inputs in preparation of financial reports, if and when needed.
  • Leasing & Marketing: Collaborate with leasing agents to optimize lead generation, touring to ensure properties achieve occupancy and rent growth goals. Conduct market research to stay competitive in rental rates.
  • Regulatory Compliance: Ensure all properties comply with local building codes, safety standards, and fair housing regulations. Stay informed about industry trends, government regulations, and legal requirements. Manage tenant lease agreements, renewals, and other legal documents.
  • Team Leadership: Supervise and support onsite property staff, including leasing agents, maintenance personnel, and vendors. Monitor team member's performance and provide coaching and guidance.

Requirements:

  • More than 3 years of experience in managing a residential/multifamily apartment community of 100+ units or similar sales and marketing role within Property Management.
  • At least 2 years of experience using industry software such as Yardi, Real Page or equivalent Property Management software, Resident Screening Software, and intermediate level user of business applications such as Google Suite.
  • A High School diploma or equivalent.
  • Experience in managing a team of 3 or more team members.
  • Strong communication and organizational skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Familiarity with local rental laws and regulations.
  • Strong working knowledge Fair Housing requirements.

Compensation: Depends on related work experience and asset size.

We are an Equal Opportunity Employer.

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