Customer Service Representative
4 weeks ago
Liberty Utilities is seeking a highly skilled Customer Service Representative to join our team.
This is an exciting opportunity to work in a fast-paced environment, providing prompt, accurate, and professional service to internal and external customers.
Key Responsibilities:
- Respond to all incoming customer inquiries, including emergency calls, service connects, and billing inquiries.
- Provide information on products and programs offered by Liberty Utilities and generate referrals to the appropriate departments.
- Process payments, communicate with customers electronically and/or outgoing calls, and perform back office, walk-in, and cashiering responsibilities as assigned.
- Liaison between customer, field personnel, and office staff, ensuring all working practices are compliant with Liberty Utilities' policies, procedures, and NY PSC regulatory rules.
Requirements:
- High School Diploma or GED required; Associate Degree preferred.
- 2-year experience working in a customer service environment handling incoming/outgoing calls required.
- Knowledge of computer systems and Microsoft Office (Excel & Word) required.
- Experience with accounting or billing software a plus.
What We Offer:
- Company funded Pension program
- 401k with Company match
- Full insurance benefits (health/dental/vision/life)
- Collaborative environment with a genuine flexible working policy
- Share purchase/match plan
- Defined Contribution savings plan
- Top Talent Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives, and talents.
Liberty Utilities is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
-
Customer Service Representative
1 month ago
Valparaiso, Indiana, United States Kyle Barone - State Farm Agent Full timeROLE: Customer Service RepresentativeAs a key member of the Kyle Barone - State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the...
-
Customer Service Representative
1 month ago
Valparaiso, Indiana, United States Superior Insurance Partners LLC Full timeAbout UsSuperior Insurance Partners LLC is a rapidly growing insurance brokerage platform, focused on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Our mission is to improve the lives of our agency partners by creating a highly tailored plan for each of them to help them achieve their goals, and...
-
Customer Service Representative: Part-Time
1 month ago
Valparaiso, Indiana, United States Valparaiso Family YMCA Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our Membership Department as a Part-Time Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing memberships and program registrations, and maintaining a high level of confidentiality.Key...
-
Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States Sherwin-Williams Full timeJob DescriptionThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum...
-
Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States The Sherwin-Williams Company Full timeCustomer Service SpecialistThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide solutions, and ensure maximum client satisfaction. You will also be responsible for staying up-to-date with product features and maintaining the...
-
Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States The Sherwin-Williams Company Full timeCustomer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Your primary goal will be to promptly resolve any...
-
Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States The Sherwin-Williams Company Full timeCustomer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists collaborate closely with wholesale and retail customers to identify their needs, answer their questions about Sherwin-Williams products, and recommend suitable solutions. They are also expected to promptly resolve any customer...
-
Customer Service Representative
2 weeks ago
Valparaiso, Indiana, United States Massage Envy Full timeMeet Our Team at Massage EnvyWe are seeking a highly skilled and motivated individual to join our team as a Sales and Customer Service Associate. As a member of our team, you will have the opportunity to provide exceptional customer service and promote the value of Total Body Care to clients.About the RoleProvide outstanding customer service and support to...
-
LiqGo Sales Associate
4 weeks ago
Valparaiso, Indiana, United States Luke Retail Full timeLiqGo Sales Associate Job DescriptionThe LiqGo Sales Associate is a key member of the Luke Retail team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. Responsibilities:Represent and promote the store operations in a professional and upbeat manner, maintaining a clean and safe environment...
-
Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States Travel Centers Of America Full timeCustomer Service RoleWe are committed to providing excellent customer service to our guests at Travel Centers Of America. As a key member of the store team, you will be responsible for ensuring that every traveler leaves our travel center better than they arrived.Key ResponsibilitiesProcess transactions of customers on a point-of-sale (POS) registerMaintain...
-
Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States Stretch Zone Full timeAt Stretch Zone, we're seeking a skilled Front Desk Associate to join our team. As a key member of our front-of-house team, you'll be responsible for ensuring a seamless client experience. Your duties will include:Key Responsibilities:Monitoring client sessions to ensure timely appointmentsAssisting in the promotion of current client renewals and acquiring...
-
Customer Service Representative
1 month ago
Valparaiso, Indiana, United States Kyle Barone - State Farm Agent Full timeJob OverviewAs a Customer Service Representative - State Farm Agent Team Member with Kyle Barone - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will...
-
Sales and Customer Service Representative
4 weeks ago
Valparaiso, Indiana, United States Massage Envy Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care to our clients.Key ResponsibilitiesProvide outstanding customer service and...
-
Financial Services Representative
4 weeks ago
Valparaiso, Indiana, United States First Commonwealth Bank Full timeKey Responsibilities:As a Financial Services Representative at First Commonwealth Bank, you will be responsible for handling incoming service calls from clients, addressing their inquiries, and providing timely solutions to their account-related issues.Key Accountabilities:Handles incoming service calls from clients, including inquiries about account...
-
Patient Service Representative
4 weeks ago
Valparaiso, Indiana, United States Long Island Merrick Full timeJob DescriptionAt Long Island Merrick, we are seeking a highly skilled Patient Service Representative to join our team in Nassau County. As a Patient Service Representative, you will play a vital role in delivering exceptional patient care and ensuring a smooth experience for our patients.Key Responsibilities:Greet and register patients in a friendly and...
-
Custom Picture Frame Artisan
3 weeks ago
Valparaiso, Indiana, United States JobGet Staffing Full timeAbout the JobJobGet Staffing is seeking a skilled and customer-focused Framing Specialist to join our team in Valparaiso, Indiana. As a key member of our staff, you will be responsible for providing top-notch customer service, ensuring our framing department is clean and well-stocked, and meeting all framing deadlines.ResponsibilitiesOrder framing supplies...
-
Service Advisor
4 weeks ago
Valparaiso, Indiana, United States Phils Car Care Full timeJob Title: Service AdvisorAbout the Role:Phil's Car Care is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in managing the daily production activities of our repair facility. This includes ensuring the efficient use of resources, meeting customer needs, and maintaining a high level of customer...
-
Wireless Sales Representative
1 month ago
Valparaiso, Indiana, United States OSL Retail Services Full timeUnlock Your Earning PotentialAs a Mobile Expert at OSL Retail Services, you'll have the opportunity to earn unlimited income with a competitive base pay of $13/hour and uncapped commission. Top performers can earn up to $30+/hour.Key Responsibilities:Deliver exceptional customer service and find personalized wireless solutions for every customerProcess new...
-
Service Team Associate
1 month ago
Valparaiso, Indiana, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will play a critical role in delivering exceptional customer service, maintaining a well-organized store environment, and supporting the overall success of our retail operations.Key ResponsibilitiesProvide...
-
Automotive Service Associate
4 weeks ago
Valparaiso, Indiana, United States Circle K Full timeJob SummaryAs a Car Wash and Detailing Technician at Circle K, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and maintaining a clean and safe environment for our customers. Your primary duties will include guiding vehicles onto the conveyor or into the wash, spraying vehicles for the...