Customer Service Ambassador

7 days ago


Mt Vernon, Illinois, United States Planet Fitness Full time
Member Service Representative

At Planet Fitness, we're committed to providing an exceptional experience for our members. As a Member Service Representative, you'll play a key role in making that happen.

Key Responsibilities:
  • Greet members and guests with a smile and provide top-notch customer service
  • Handle front desk activities, including answering phones and assisting callers with a range of questions
  • Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner
  • Check members into the system and provide a seamless experience
  • Take prospective members on tours of our facilities and showcase the benefits of membership

We're looking for someone who is friendly, approachable, and passionate about delivering an exceptional experience. If you're a team player who is eager to make a difference, we'd love to hear from you.



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