Customer Experience Ambassador

4 weeks ago


Vancouver, Washington, United States British Swim School Full time

About the Role:

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Specialist at British Swim School. As a key member of our poolside team, you will be responsible for creating a warm and welcoming environment for our students and their families.

Key Responsibilities:

  • Welcoming new families and establishing strong relationships with students and parents
  • Setting up the pool deck area before each shift and ensuring a safe and organized environment
  • Registering students for classes and managing their progress throughout their time with us
  • Assisting parents with questions and concerns, and promoting referrals for new enrollments
  • Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting with lessons as needed

What We Offer:

  • A competitive hourly rate of $17.50
  • Flexible scheduling with shifts between 4 to 5 hours
  • Opportunities for growth and development in a rapidly expanding business
  • Structured, paid training and certification programs
  • A fun and supportive work environment with a mission-driven team

About Us:

British Swim School is a leading swim school with a passion for promoting water safety and a lifelong love of the water. We are committed to creating a positive and inclusive environment for our students, families, and staff.


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