Customer Experience Ambassador
4 weeks ago
About the Role:
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Specialist at British Swim School. As a key member of our poolside team, you will be responsible for creating a warm and welcoming environment for our students and their families.
Key Responsibilities:
- Welcoming new families and establishing strong relationships with students and parents
- Setting up the pool deck area before each shift and ensuring a safe and organized environment
- Registering students for classes and managing their progress throughout their time with us
- Assisting parents with questions and concerns, and promoting referrals for new enrollments
- Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting with lessons as needed
What We Offer:
- A competitive hourly rate of $17.50
- Flexible scheduling with shifts between 4 to 5 hours
- Opportunities for growth and development in a rapidly expanding business
- Structured, paid training and certification programs
- A fun and supportive work environment with a mission-driven team
About Us:
British Swim School is a leading swim school with a passion for promoting water safety and a lifelong love of the water. We are committed to creating a positive and inclusive environment for our students, families, and staff.
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