Restaurant Operations Manager
4 weeks ago
Job Summary:
Sunday River is seeking a highly skilled and experienced Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for the daily operation of a full-service restaurant, with a primary focus on guest satisfaction.
Key Responsibilities:
- Manage a team of up to 25 staff members, including hosts/hostesses, bussers, servers, bartenders, and bar backs.
- Train and develop staff to ensure excellent guest service and high-quality food presentation.
- Operate the front-of-house, including managing table visits, addressing guest issues, and ensuring compliance with Boyne's Brand Standards.
- Reconcile daily sales, manage cash handling, and secure the restaurant at the end of each shift.
- Collaborate with the restaurant manager and director to achieve business objectives and promote drink specials, wine lists, and beer selections.
- Communicate effectively with both front-of-house and back-of-house staff to ensure seamless service.
- Conduct pre-shift meetings with staff and maintain a professional demeanor in high-pressure situations.
Requirements:
- High school diploma or equivalent required.
- Three or more years of restaurant experience in multiple capacities.
- Supervisory experience preferred.
- Ability to work a variety of shifts, including days, nights, weekends, and holidays.
- Physical ability to spend the majority of the workday on their feet and lift up to 50 pounds.
Benefits:
- Competitive hourly wage range of $16-$19, depending on experience.
- Free ski pass and access to other Boyne Resorts.
- Resort discounts on dining, retail, lodging, and spa.
- Eligibility for end-of-season loyalty bonus.
- Eligibility for affordable team member housing.
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