Reservations and Front Desk Coordinator
3 weeks ago
Job Summary
We are seeking a Night Audit/Front Desk professional to join our team at Shivbkrishna LLC. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences, managing front desk operations, and maintaining accurate records.
Key Responsibilities
- Guest Registration and Room Assignment: Register guests, assign rooms, and ensure accurate room inventory management.
- Reservation Confirmation: Verify phone and online reservations, and confirm guest details.
- Guest Services: Respond to guest needs, requests, and complaints in a timely and professional manner.
- Cash Handling: Collect payment from departing guests and maintain accurate records.
Requirements
To be successful in this role, you will need:
- Previous Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
- Communication Skills: Excellent written and verbal communication skills to effectively interact with guests and colleagues.
- Organizational Skills: Strong organizational skills to manage multiple tasks and priorities.
Benefits
As a valued member of our team, you will enjoy a range of benefits, including competitive compensation, opportunities for career growth and development, and a dynamic work environment.
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