Night Audit Hospitality Professional

5 days ago


Odessa, Texas, United States Integral Hospitality Full time
Hotel Front Desk Associate Role
We're looking for a highly skilled and experienced Night Auditor/Front Desk Associate to join our team at Townplace Suites. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is willing to work flexible hours, including nights, weekends, and holidays.

What We Offer
In addition to a competitive starting wage of $12.00 + per hour, we offer substantially discounted room rates nationwide. Our team members enjoy working collaboratively in a fast-paced environment, and we provide ongoing training to ensure their success. If you're a motivated individual who is committed to excellence and enjoys working with people, we encourage you to apply for this exciting opportunity.

Key Responsibilities
This role involves:
  1. Welcoming guests and providing them with accurate information about hotel services and amenities.
  2. Processing guest transactions efficiently and accurately using a computerized system.
  3. Closing and restarting the hotel system each night, setting up breakfast, and maintaining the front desk area's cleanliness and tidiness.
  4. Working collaboratively with the housekeeping team to ensure seamless room status updates and availability.
  5. Providing excellent customer service by responding promptly and professionally to guest inquiries and resolving any issues that may arise.

Requirements
As a Night Auditor/Front Desk Associate, you must have excellent communication skills, be able to work independently and as part of a team, and be flexible with your schedule. You should also be able to lift up to 30 pounds, push/pull up to 100 pounds, stand for extended periods, and work with cleaning chemicals as needed. Experience in the hospitality industry is an asset, but not necessary. We're committed to providing ongoing training and development opportunities to help you succeed in this role.

Benefits
As a valued member of our team, you'll enjoy:A competitive starting wage of $12.00 + per hour.Substantially discounted room rates nationwide.Ongoing training and development opportunities.A collaborative and dynamic work environment.

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