Hotel Guest Services Representative

22 hours ago


Odessa, Texas, United States Shivbkrishna LLC Full time

About the Role

We are seeking a highly skilled and motivated individual to fill the position of Night Audit/Front Desk representative at Shivbkrishna LLC. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service.

Responsibilities

  • Front Desk Operations: Manage front desk operations, including registration, room assignment, and cash handling.
  • Guest Services: Provide personalized guest services, including responding to requests and resolving issues.
  • Inventory Management: Maintain accurate records of occupied rooms and guest information.

Qualifications

To be considered for this role, you must have:

  • Customer Service Experience: A minimum of 2 years' experience in customer-facing roles, preferably in the hospitality industry.
  • Communication Skills: Excellent written and verbal communication skills to effectively interact with guests and colleagues.
  • Problem-Solving Skills: Ability to think critically and resolve problems in a timely and professional manner.

Compensation and Benefits

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience and qualifications. In addition to a competitive salary, you will also enjoy a range of benefits, including opportunities for career growth and development, and a dynamic work environment.



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