Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Hawthorn Suites By Wyndham - Odessa, TX. The successful candidate will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for all visitors.
Estimated Salary: $25,000 - $35,000 per year.
This role requires a flexible schedule with availability to work holidays and weekends. Previous hands-on customer service experience in a high-guest-contact environment is essential.
Key Responsibilities- Attend to guests' needs, including registration, checkout, and cashiering.
- Create a delightful and inviting guest experience by greeting and welcoming guests upon arrival.
- Register guests using company software while verifying reservation, address, and credit information.
- Promote the Wyndham Rewards Program and provide recognition and benefits to all present members.
- High school or equivalent education required.
- Must have more than two years of hotel experience.
- Good communication skills, both verbal and written.
- Basic computational ability.
- Basic computer skills.
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