Banquet Service Director

6 days ago


Salt Lake, Utah, United States The Grand America Hotel Full time
Banquet Captain Job Description

The Grand America Hotel is seeking a highly skilled and experienced Banquet Captain to join our team. As a Banquet Captain, you will be responsible for overseeing the banquet staff and coordinating all food and beverage services within the banquet department.

Key Responsibilities:
  • Supervise and Train Staff: Supervise and train staff in setting up and breaking down assigned banquet rooms according to contract and managers' instructions.
  • Coordinate Banquet Functions: Coordinate with the event host on all aspects of the banquet function, including planning and organization functions for the banquet department.
  • Ensure Quality Service: Ensure that food counters are correctly set and ready for execution at the appointed time, and that all aspects of assigned banquet function activities are completed in a timely, quiet, and courteous manner.
  • Maintain Cleanliness and Organization: Maintain the cleanliness of the banquet facilities, and ensure that sufficient supplies and equipment are available for the function.
  • Communicate Effectively: Communicate fluently in English with complete comprehension and understanding, and possess the ability to write simple correspondence.
Requirements:
  • Experience: Experience in a hotel or resort Banquet Department as a Banquet Captain or Lead Banquet Server in a more extensive operation is required.
  • Customer Service Skills: Must have excellent customer service and supervisory skills.
  • Physical Demands: While performing the duties of this job, the employee is regularly required to stand for extended periods, walk, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, hear, taste, and smell.
  • Lifting and Moving: The employee must regularly lift and/or move up to 50 pounds.


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