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Administrative Support Specialist

2 months ago


Hilo, Hawaii, United States University of Hawaii Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative & Fiscal Support Specialist to join our team at the University of Hawai'i. This is a temporary, full-time position that will provide administrative and fiscal support to our Student Support Services Program.

Key Responsibilities
  • Provide administrative support to the program, including managing electronic and physical student records and files.
  • Assist with tracking and documenting student services, data entry, and preparing reports on a weekly, monthly, quarterly, and annual basis.
  • Prepare and process student applications for review, evaluate applicants to determine eligibility for program services.
  • Collaborate with project staff to develop, implement, and evaluate a recruitment strategy for the project.
  • Assist with contacting vendors and obtaining quotations for purchases.
  • Monitor expenditures and encumbrances regularly, and report irregularities to the Student Support Services Director.
  • Provide support services to program-eligible college students in areas such as academic advising, financial aid/scholarship counseling, career planning, and personal guidance.
  • Organize and manage program supplies and inventory, including supply loans, forms, and spreadsheets.
  • Prepare and manage program communications with students and staff, including making phone calls, answering phones, preparing program meeting agendas and emails, and recording accurate meeting notes.
  • Assist with supervising student assistants, including training and scheduling.
  • Assist with developing, coordinating, and evaluating program workshops, activities, and events.
Requirements
  • Possession of a baccalaureate degree in any degree program and one (1) year of professional work experience in an office setting; or equivalent combination of education and experience.
  • Demonstrated ability to complete tasks in an effective and timely manner.
  • Demonstrated ability to operate a personal computer and apply word processing software including Microsoft Office and Google Suites.
  • Possession of a valid driver's license and ability to drive to complete program errands.
  • Ability to work days, evenings, weekends as directed.
Preferred Qualifications
  • Possession of a master's degree from an accredited institution.
  • Experience working in a TRIO or similar higher education equity program.
  • Experience working with a diverse population to assist in overcoming higher education barriers typically encountered by the target population and/or success overcoming barriers similar to those faced by target population.
  • Familiarity with Banner, STAR, Student Access or similar student information database, and degree audit software.
  • Ability to adjust quickly to change, handle varied and challenging assignments.
  • Ability to resolve complex problems through the use of creative reasoning and logic.
  • Demonstrated experience in customer service relations, showcasing strong interpersonal skills, effective communication, and a proven track record of resolving customer issues and enhancing customer satisfaction.