Bilingual Wireless Sales Associate

1 week ago


Phoenix, Arizona, United States Victra Full time

Spanish/Bilingual Required

Victra is a premier retailer for Total by Verizon, seeking enthusiastic Wireless Sales Associates who are committed to providing exceptional service to every customer. Your role will involve guiding guests through the sales process and sharing your expertise on various products, ensuring they connect with what matters most to them. As a representative of Victra and Total by Verizon, you will have the opportunity to earn unlimited commissions and enjoy numerous pathways for career advancement. Our core values of performance, teamwork, innovation, integrity, and celebration shape our unique culture.

Join our passionate team to bridge technology with everyday life in a trustworthy, enjoyable, and rewarding manner.

Daily Responsibilities:

On a typical day, your main focus will be on customer satisfaction. You will assist guests in selecting from a comprehensive array of wireless devices, suitable rate plans, valuable accessories, product insurance, and more. You will also engage with current and prospective customers through phone calls, text messages, and online platforms to drive store traffic. Completing assigned training modules will keep you informed about the latest products, services, and industry trends, empowering you to excel in your role and develop into the salesperson you aspire to be.

Key Responsibilities:

- Meet personal sales targets set by your Store Manager on a bi-weekly basis.

- Represent Victra and Total by Verizon positively while delivering outstanding customer service.

- Review promotions, plans, and devices on a daily basis.

- Conduct daily outreach through calls and texts to boost sales using various platforms.

- Participate in weekly and monthly training sessions.

- Maintain a premier retail environment through cleanliness, merchandising, and organization.

- Handle all customer service interactions with courtesy and professionalism.

- Uphold cleanliness standards as they evolve.

- Perform additional duties as assigned.

Compensation:

Our Wireless Sales Associates earn an average of $24.50 per hour, with the potential for higher earnings through uncapped commissions. The estimated maximum annual earnings can reach $58,000 based on a 35-hour work week. Compensation includes a base rate of $14.35/hour, with opportunities for commission-based earnings. We provide paid training and a guaranteed ramp-up rate during the initial employment period.

Job Requirements:

We are looking for a Wireless Sales Associate who brings a positive attitude, excellent communication skills, and a dedication to delivering a premier experience. The ideal candidate will possess:

  • A high school diploma or GED
  • Spanish/Bilingual proficiency
  • 1-2 years of experience in a retail sales environment is preferred

Physical Requirements:

- Ability to lift up to 10 pounds.

- Ability to stand for extended periods.

Training Requirements:

All Wireless Sales Associates must complete a 4-day New Hire University (NHU) training program within two weeks of their start date. This training may require overnight travel at the company's expense. Ongoing online and computer-based training will be necessary throughout your employment with Victra.

Additional Information:

This position is full-time and non-exempt.



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