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Assistant Manager

2 months ago

Hermosa Beach, California, United States West Marine Full time

**Job Summary**

We are seeking a highly skilled and experienced Store Operations Leader to join our team at West Marine. As a key member of our store leadership team, you will be responsible for ensuring an exceptional customer experience and driving store operations to achieve business goals.

**Key Responsibilities**

  • Lead by example, greeting customers and engaging them to ensure we fulfill their boating needs.
  • Coach, mentor, and grow your team for excellent store operations.
  • Prioritize and plan to drive results and meet business goals.
  • Provide great customer interactions and service, while sharing knowledge and passion about West Marine products.
  • Train associates to handle a wide variety of transactions to help customers seamlessly complete their purchases.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and some holidays.

**Requirements**

  • Retail supervisory experience (preferred).
  • Excellent communication and customer service experience.
  • Comfortable assuming additional management responsibilities in absence of Manager.
  • Ability to be mobile on the sales floor for extended periods of time.
  • Actively participate and collaborate with other associates to achieve business goals.
  • A passion for boating or for life on and around the water.
  • Ability to lift and mobilize items weighing 40 pounds to shoulder height, unassisted.

**What We Offer**

  • Competitive benefits, including healthcare coverage for full-time associates.
  • Generous merchandise discounts.
  • Paid time off.
  • Growth and development opportunities.

**Our Values**

We value superior customer service, being trustworthy, transparent, supportive, and collaborative. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.