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Pet Care Coordinator

2 months ago

Chesterfield, Missouri, United States Banfield Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospitals. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.

Key Responsibilities
  • Drive the flow of clients and pets through the hospital, maximizing productivity and ensuring excellent communication with associates and clients.
  • Coordinate the care of clients and pets, promoting a welcoming and efficient experience.
  • Provide professional and courteous service, educating clients about their pet's health and hospital services.
  • Assist with administrative tasks, including maintaining accurate balances and utilizing proper opening and closing procedures.
  • Collaborate with the veterinary medical team to ensure seamless client care and maximum productivity.
Requirements
  • High school diploma or equivalent preferred.
  • One year of related experience, with customer service experience a plus.
  • Medical background or veterinary technician experience a strong asset.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

Banfield Pet Hospitals is a drug-free, smoke-free, and equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.