Customer Service Ambassador
3 weeks ago
Client Experience Expert
**About the Role**
As a Client Experience Expert at Gilbertsunnews, you will be responsible for providing world-class customer service and loan re-fi application support. Your primary goal will be to ensure that every client interaction is positive and productive.
**Key Responsibilities**
* Provide exceptional customer service and support to clients via phone, secure chat, and email
* Respond to client inquiries in a timely and professional manner
* Exercise consultative sales techniques to demonstrate strong call control
* Document all client interactions clearly and concisely
* Request and secure required documentation according to company procedures
**What We Offer**
* Competitive pay
* Opportunities for career growth and development
* A dynamic and supportive work environment
**Requirements**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
**About Gilbertsunnews**
Gilbertsunnews is a leading provider of financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
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