Customer Service Representative
14 hours ago
At Staff My Agency, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries and resolving any issues they may have. You will also be responsible for analyzing customer needs and identifying opportunities to sell additional products and services.
Key Responsibilities- Provide exceptional customer service to our customers, responding to their inquiries and resolving any issues they may have.
- Analyze customer needs and identify opportunities to sell additional products and services.
- Work closely with internal teams to resolve customer issues and improve customer satisfaction.
- Meet or exceed sales targets and contribute to the growth of our business.
- Develop and maintain a thorough understanding of our products and services, as well as industry trends and competitor activity.
- High school diploma or equivalent required; four-year college degree highly preferred.
- Previous customer service experience highly preferred.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Ability to work in a team environment and contribute to the achievement of business objectives.
- Base pay (based on experience and licensing) plus monthly bonus opportunity.
- Commission dependent on having or obtaining AZ Property and Casualty license.
- Position includes time off, on-the-job training, and a high-energy and positive work environment.
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