Direct Support Professional IV Campus/Shift Coordinator

2 weeks ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:

This position is available for Morning, Evening and Night shifts on multiple homes.

This position may be eligible to earn additional pay for work performed on evenings, nights and/or weekends

The Direct Support Professional IV Campus/Shift Coordinator performs advanced work organizing, coordinating and overseeing activities and ensuring facility-wide staff coverage at the State Supported Living Center.

Key Responsibilities:
  • Coordinates all shift activities within residential services.
  • Continuously monitors the homes, infirmary, activity centers, and grounds, watching for unusual occurrences and addressing emergencies and incidents immediately upon discovery or notification.
  • Ensures that care, treatment, and support activities are ongoing at the facility.
  • Provides coaching and in-service training to staff when needed.
  • Ensures adequate staff coverage, assists with personnel issues, and ensures client protection.
  • Makes staff reassignment decisions and client supervision determinations.
  • Monitors the use of restraints.
  • Documents daily issues, concerns and incidents for further review.
  • Serves as the contact person for Abuse/Neglect allegations and as the first responding staff on the scene of a critical incident.
  • Works closely and collaboratively with administrative/supervisory staff to coordinate and monitor service delivery, conducting special targeted reviews or audits of identified areas when requested.
  • Serves as home supervisor for a home/unit when needed due to prolonged vacancy, at the discretion of facility management.
Requirements:
  • Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
  • May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.
  • Ensures adequate facility coverage and staff/individual ratios.
  • Moves staff where needed to ensure appropriate coverage to meet the needs of the facility.
  • Reassigns staff to non-contact positions in accordance with agency and local policy and procedures.
  • Communicates issues with the appropriate administrator when necessary to facilitate calling in additional staff and/or holding staff over.
  • Assists with personnel issues such as resolving staff conflicts and providing worker compensation materials.
Preferred Qualifications:
  • Knowledge of individual care techniques and of treatment, therapy, and developmental programs.
  • Knowledge, or ability to gain knowledge, of the facility policies and procedures.
  • Knowledge of basic scheduling techniques, considerations, and facility-coverage strategies.
  • Ability to communicate verbally and in writing in a clear and concise manner.
  • Skill in using good judgment and making effective decisions when dealing with unusual/critical incidents.
  • Skill in working effectively with others and as a member of a team.
  • Skills in effectively communicating the need for overtime work and engendering staff buy-in.
  • Ability to react quickly and calmly in an emergency.
  • Ability to train staff in job related subject areas.
  • Ability to master basic techniques of individual care and training.
  • Ability to be flexible in handling work assignments.
  • Ability to provide individual care, to administer first aid or cardiopulmonary resuscitation, to conduct Safety Utilization of Restraint (SUR).
  • Strength and flexibility to safely perform Cardiopulmonary Resuscitation (CPR) and Safety Utilization of Restraint (SUR) techniques to restrain and prevent harm to that individual or others until the harmful/violent behavior subsides.

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