Restaurant Operations Manager

4 days ago


Brighton, Michigan, United States Dunkin' Full time
About the Role

We are seeking an experienced Restaurant General Manager to lead our team and drive business growth in the Metro-Detroit and Cleveland area. As a Restaurant General Manager, you will be responsible for cultivating a 5-star team environment, achieving results through production, productivity, quality, and guest service satisfaction, and delighting our guests by exceeding their expectations.

Key Responsibilities
  • Cultivate a 5-star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members.
  • Achieve results by implementing production, productivity, quality, and guest service satisfaction.
  • Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
  • Manage all areas of restaurant operations, including controllable cost to ensure restaurant profitability.
  • Maintain a clean and food safe environment for our guests and team.
What We Offer
  • Competitive salary
  • Monthly bonus (based on controllable metrics)
  • Health/Dental/Vision Programs
  • Growth within the company
  • Paid Vacation time
  • Family atmosphere
  • Direct Deposit
  • Monthly contests to win prizes
  • Digital Redbook (task lists)
  • Opportunity to learn the business from the ground up.
About Dunkin'

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. We offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches, and other baked goods.



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