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Help Desk Support Specialist

2 months ago

Bakersfield, California, United States Exact Staff Full time

Job Summary:

We are seeking a skilled Help Desk Technician to join our team at Exact Staff. As a Help Desk Technician, you will be responsible for providing technical support to our clients, resolving hardware and software issues, and maintaining accurate records of support requests.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Resolve hardware and software issues in a timely and efficient manner
  • Maintain accurate records of support requests and resolutions
  • Assist with the installation and configuration of computer systems and software
  • Perform routine maintenance tasks to ensure optimal system performance

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a help desk or technical support role
  • Strong technical skills and knowledge of computer systems and software
  • Excellent communication and problem-solving skills

Working Hours:

Monday - Friday, 8am - 5pm

Pay Rate:

$17.00 per hour