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Customer Service Representative

2 months ago

Oakdale, Minnesota, United States Michael Theisen - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Identify customers' needs and provide them with tailored solutions to meet their insurance and financial service needs.
  • Product Development: Develop and implement strategies to promote our insurance and financial service products to customers.
  • Team Collaboration: Work closely with our team to achieve sales and customer satisfaction goals.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Be customer-focused and able to understand and meet the needs of our customers.
  • Business Acumen: Possess a basic understanding of business principles and practices.
  • Technical Skills: Be able to learn and use our computer systems and software.
  • Team Player: Be able to work effectively in a team environment.
About Our Company

Michael Theisen - State Farm Agent is a leading provider of insurance and financial services. We are committed to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is dedicated to providing exceptional customer service and building strong relationships with our customers.