Customer Experience Advisor

4 weeks ago


Oakdale, Minnesota, United States Osaic Full time

We are seeking a driven and motivated individual to support our advisors and team members in all aspects of commissions, customer service, and processing.

As a member of our Commissions Service team, you will independently handle customer service telephone calls, email, and Service Net requests from Advisors regarding commission payments.

You will also educate advisors on where to find online information, handle research tasks and error resolution, and communicate with other departments and outside product sponsors to resolve problems.

To be successful in this role, you will need to meet quality and production goals, have strong customer service skills, and be able to learn quickly and retain knowledge.

Requirements:

  • 2 Years of Customer Service experience
  • Advanced skills in Microsoft Excel


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