Retail Store Leader

2 weeks ago


Newport Beach, California, United States VALID8 Financial Full time

About VALID8 Financial:

VALID8 Financial is a dynamic organization committed to enhancing the financial well-being of our clients. Our mission is to provide innovative solutions that empower individuals and businesses to achieve their financial goals.

Position Overview:

The Retail Store Leader plays a crucial role in delivering exceptional customer experiences while embodying the core values of VALID8 Financial. This position involves overseeing daily operations, ensuring a welcoming environment, and leading a team dedicated to outstanding service.

Key Responsibilities:

  • Act as the primary point of contact for customer inquiries and operational guidance.
  • Inspire and mentor team members by exemplifying exemplary customer service and product expertise.
  • Provide real-time feedback and recognition to team members, fostering a culture of excellence.
  • Collect and analyze feedback from customers and staff to enhance service delivery.
  • Build strong relationships with customers and partners to drive business success.
  • Maintain the presentation of the sales floor, ensuring compliance with visual merchandising standards.
  • Collaborate with management to ensure efficient inventory processes.
  • Support a tidy and organized stockroom in line with company standards.
  • Demonstrate proactive engagement in all tasks and encourage team collaboration.
  • Promote an inclusive environment for both team members and customers.

Qualifications:

  • Excellent interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • Positive demeanor and enthusiastic approach to work.
  • Proficient in utilizing technology to enhance customer engagement.
  • Willingness to learn and adapt based on feedback.
  • Ability to handle customer interactions with professionalism and courtesy.
  • Desire to work collaboratively within a close-knit team.

Additional Information:

  • Flexible availability, including evenings and weekends.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • Must be at least 18 years old and authorized to work in the United States.

What We Offer:

  • Generous employee discounts and allowances.
  • Paid sick leave and holiday benefits.
  • 401(k) plan with company matching.

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