Sales Representative
5 days ago
We are seeking a highly motivated and results-driven Sales Representative to join our team at Spectrum. As a Sales Representative, you will be responsible for selling our products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.
Main Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
- Generate incremental revenue from existing customers by adding new/additional services
- Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintain a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attend and actively contribute to sales meetings and training programs
- Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
- Collect and account for funds and provide receipts according to Company policy and guidelines
Requirements
- Knowledge of cold call sales skills, persuasion, and clear communication skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Valid driver's license with a satisfactory driving record within Company required standards
Preferred Qualifications
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
- Knowledge of cable or telecommunications services
- Experience with consumer education of products and services
- Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
Working Conditions
Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
Must be able to lift 10-20 pounds for feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off
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