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Nurture Partner Success Manager
2 months ago
We are seeking a highly skilled Nurture Partner Success Manager to join our team at Acronis. As a key member of our Inside Sales Channel Management organization, you will be responsible for driving consumption, engagement, and preventing churn of our Acronis Service Providers in the assigned region.
Key Responsibilities- Drive quarter-over-quarter cloud revenue growth through assigned partners.
- Perform account planning with managed partners, identifying top potential partners and developing strategies for growth.
- Train new and existing partners on our products and services, ensuring they have the necessary knowledge and resources to succeed.
- Guide partners through the onboarding and enablement process, equipping them with the tools and support needed to thrive.
- Motivate and enable partners to sell our services to their existing customer base, attract new customers, and retain existing customers.
- Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the partner lifecycle.
- Develop and execute successful upsell/cross-sell initiatives with partners to increase new services attach rate.
- Put maximum effort into avoiding churn and retaining partners.
- Engage and orchestrate internal resources to support partner growth.
- Minimum 3 years of sales and marketing experience in the MSP channel software industry, with experience in channel sales, partner account management, or channel development.
- Proven experience in a Cyber Security company, demonstrating a strong understanding of industry practices and protocols.
- Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services.
- In-depth channel and field sales knowledge, with an understanding of the cloud market business model.
- Strong presentational, communication, and interpersonal skills, with the ability to clearly articulate product features and answer customer questions.
- Self-motivated, with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment.
- Team player with a positive attitude, eager to do more and help out, and views challenging situations as opportunities.
- Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies.
- Highly persistent in follow-up conversations, negotiations, and closing sales skills.
- Strong presentational, communication, interpersonal, planning, and time management skills.
- Fluent English, with French a plus.
- Passion and commitment to succeed by working hard and never giving up.
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments, and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyber threats with minimal downtime, ensuring data integrity and business continuity.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect, and belief that we can contribute to the world every day are the cornerstones of our team. Each member of our "A-Team" plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never-give-up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
