Cloud Partner Success Manager

4 weeks ago

Atlanta, Georgia, United States Acronis Full time

Acronis Cloud Partner Success Manager Job Description

We are seeking a highly skilled Cloud Partner Success Manager to join our team at Acronis. As a Cloud Partner Success Manager, you will be responsible for driving Annual recurring revenue growth through account planning with dedicated partners, increasing adoption of new services, retaining partners, and creating a best-in-class partner experience.

Key Responsibilities:

  • Make a territory analysis and plan for dedicated geographies to identify top potential partners.
  • Align with Acronis Cloud Distributors for joint activities for channel enablement.
  • Activate and enable new partners with Acronis sales and marketing tools and programs.
  • Drive successful upsell cross-sell initiatives so partners can sell Acronis services to an existing customer base of the partner, attract new customers to partner, and help to retain existing customers to partner.
  • Train new partners with existing and new products.
  • Develop relationships with key decision-makers on the partner side.
  • Support new partners on a daily basis on business and technology development.
  • Engage Acronis pre sales and Technical support teams.
  • Key KPIs: Total Revenue from signed partners, churn rate, number of Acronis services sold through the partner.

Requirements:

  • 3+ years of experience in cloud partner account management, specifically selling cybersecurity solutions to the MSP market.
  • Channel sales Partner account manager Channel development position within a software vendor.
  • In-depth channel and field sales experience with an understanding of the cloud market business model.
  • Strong presentation, communication, and planning skills.
  • Salesforce experience.
  • Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy.
  • Team player with a positive attitude who thrives in a global environment, eager to do more and help out, and views challenging situations as opportunities.
  • Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies.
  • Highly persistent in follow-up conversations, negotiations, and closing sales skills.
  • Strong presentational, communication, interpersonal, planning, and time management skills.
  • Passion and commitment to succeed by working hard and never giving up.
  • Fluent English.

About Acronis:

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments, and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity.

We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our Culture:

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect, and belief that we can contribute to the world every day are the cornerstones of our team. Each member of our "A-Team" plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never-give-up attitude, contributing to our collective growth and impact.

Equal Opportunity Employer:

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

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