Business Operations Specialist

1 week ago


Irvine, California, United States ITT Full time

About ITT

We are a leading industrial manufacturer of critical engineered components. Our company's differentiation is sustained through execution, quality leadership, and our DNA as an engineering leader. We aim to provide customers with cutting-edge solutions to solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments: Motion Technologies, Industrial Process, and Connect & Control Technologies. These segments serve fast-growing end markets in transportation, flow, energy, aerospace, and defense.

We have over 10,000 employees in more than 35 countries and sales in approximately 125 countries. The position we are seeking will focus on supporting various business operations, including sales analysis, CRM system administration, commission processing, and backlog tracking.

Essential Responsibilities

  • Salesforce Administration : Maintain and update Salesforce data, generate reports to track sales activities, customer interactions, and performance metrics. Assist in optimizing Salesforce usage for efficient data management.
  • Commission Processing : Assist with the calculation and verification of sales commissions and splits, ensuring accurate tracking and timely payments for sales teams.
  • Distributor POS Analysis : Analyze Distributor Point of Sale (POS) data to monitor sell-out performance, identify trends, and provide actionable insights to internal stakeholders for strategic decision-making.
  • Cross-Functional Collaboration : Work closely with Sales team and Product Management to coordinate actions from planning through execution, ensuring requests are processed and results communicated to stakeholders.
  • Reporting : Prepare and contribute to presentations and daily reports, summarizing sales performance and providing actionable insights. This includes transferring key reports from Excel to Power BI to enhance data visualization and accessibility.

Position Requirements

  • Educational Background : Bachelor's degree in Business, Marketing, Economics, or a related field (or equivalent experience).
  • CRM System Administration : 1 year of experience with CRM tools, including data entry, report generation, and managing user accounts. Experience with Salesforce is a plus.
  • Analytical Skills : Ability to analyze POP sales data and POS performance using Excel and other tools.
  • Commission Processing : Experience or interest in managing sales commission data, ensuring timely and accurate processing.
  • Communication Skills : Excellent ability to work across departments and present data in a clear, concise manner.
  • Attention to Detail : Exceptional accuracy in handling data, reports, and commission payments.

Estimated Annual Salary: $73,200 - $108,960



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